Privacy Policy 365ggbet – How We Protect Your Data

Summary: A 365ggbet only collects the data necessary to operate the platform securely. We do not sell your information. You are in control of your data and may exercise your rights at any time. This policy is in full compliance with the General Data Protection Law (LGPD – Lei 13.709/2018).

1 Who We Are and How to Contact the Data Controller

A 365ggbet, operator of the online betting and casino platform available at 365ggbet.best, is the controller of its users' personal data. This means 365ggbet determines what data is collected, for what purpose, and for how long it is retained.

The Data Protection Officer (DPO) of 365ggbet can be reached at contato@365ggbet.best or via the live chat available 24 hours a day on the platform. The standard response time for data-related requests is up to 15 business days, as established by the LGPD.

2 What Data We Collect

2.1 Data you provide directly

When you create an account and use 365ggbet, you provide us with the following information:

• Identification details: full name, CPF, date of birth, full residential address
• Contact details: email address and mobile phone number
• Verification documents: copies of a national ID, driver's license, or other photo ID provided during the KYC process
• Financial data: Pix key, credit/debit card details (securely processed by certified payment gateways), bank details for wire transfers
• Account information: username, password (stored as a cryptographic hash), and account preferences

2.2 Automatically collected data

When you access and use the 365ggbet platform, we automatically collect:

• Device data: device type, operating system, mobile model, screen resolution
• Connection data: IP address, internet service provider, approximate geographic location based on IP
• Usage data: pages visited, games opened, session duration, bets placed, access times
• Browser data: browser type and version, language settings
• Cookies and similar technologies: as detailed in section 6 of this policy

3 How We Use Your Personal Data

365ggbet uses your personal data for the following purposes:

• Create and manage your account on the platform, including identity verification (KYC) and access control
• Process deposits and withdrawals via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and bank transfer (TED)
• Provide betting and casino services, including Sports Betting (Brasileirão, Copa do Brasil, Libertadores, Superliga de Vôlei, NBB, MMA/UFC), slots, crash games, live casino, and jackpots
• Prevent fraud, money laundering, and duplicate accounts through automated detection systems and manual review
• Comply with legal and regulatory obligations applicable to betting activities in Brazil
• Provide customer support by our Brazilian team available 24 hours a day
• Send transactional communications such as deposit confirmations, processed withdrawals, and security alerts
• Send marketing communications about promotions and news, when you have given your consent
• Monitor usage patterns for responsible gambling, identifying signs of problematic behavior and offering proactive support
• Improve the platform through the analysis of aggregated and anonymized usage data

4 Legal Basis for Processing (LGPD)

The LGPD requires that every personal data processing activity have a specific legal basis. 365ggbet relies on the following legal bases for each processing purpose:

• Contract performance: payment processing, account creation and management, delivery of betting services
• Compliance with a legal obligation: identity verification (KYC), financial records retention, reporting to regulatory authorities
• Legitimate interest: fraud prevention, platform security, service improvement, responsible gambling
• Consent: sending marketing communications and promotions by email or mobile (you may withdraw consent at any time)

5 Data Sharing with Third Parties

365ggbet does not sell your personal data to third parties. Data is shared only in the following cases and always with appropriate safeguards:

5.1 Service providers required for platform operation

We work with technical partners who require limited access to certain data in order to provide services to 365ggbet, always under appropriate data protection agreements:

• Payment processors: authorized gateways processing Pix, boleto, credit/debit card, and bank TED transactions receive only the data necessary to complete the transaction
• Game providers: PG Soft, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and other studios receive an anonymized session identifier to record betting results; they do not receive CPF numbers or banking details
• Identity verification services: KYC partners who assist with document validation receive only the information required for the verification process
• IT infrastructure: cloud and hosting providers that maintain the platform's servers with restricted, controlled access

5.2 Authorities and legal obligations

365ggbet may be required to share data with government, regulatory, or judicial authorities when mandated by law, court order, or a request from a competent regulatory body in Brazil. In such cases, data is shared strictly within the limits set by the formal request.

6 Cookies and Tracking Technologies

6.1 What are cookies

Cookies are small text files stored in your browser when you access the 365ggbet platform. They allow the site to recognize your device on subsequent visits and deliver a personalized experience.

6.2 Types of cookies we use

• Essential cookies: required for the platform's basic functionality, such as keeping your session active while you browse. They cannot be disabled without affecting how 365ggbet operates.
• Functional cookies: remember your preferences — such as language and account settings — so you don't have to reconfigure everything on each visit.
• Analytics cookies: collect data on how you use the platform in an aggregated and anonymized form, helping 365ggbet identify areas for improvement.
• Security cookies: assist in detecting suspicious behavior and preventing fraud and unauthorized access.

6.3 How to manage cookies

You can configure your browser to block cookies or to notify you whenever a cookie is sent. On Android or iPhone, the privacy settings in Chrome, Safari, or Firefox let you manage cookies on a per-site basis. Please note that disabling essential cookies may prevent 365ggbet's platform from functioning properly.

7 How Long We Retain Your Data

365ggbet retains your personal data for as long as necessary for each specific purpose, or for the minimum period required by law:

• Active account data: retained for as long as your account is active on the platform
• After account closure: identification data and financial history are retained for a minimum of 5 years, in accordance with Brazilian financial and tax legislation
• Betting records: retained for a minimum of 5 years for audit, compliance, and dispute resolution purposes
• Communication and support data: retained for 2 years after the last contact
• Marketing data (with consent): retained until consent is withdrawn, or for a maximum of 3 years without interaction
• Security logs: retained for 6 months for incident detection and investigation purposes

Once applicable retention periods expire, data is securely deleted or irreversibly anonymized so that it can no longer be associated with you.

8 How We Protect Your Data

The security of user data is a technical and operational priority at 365ggbet. The protective measures in place include:

• 256-bit SSL/TLS Encryption across all communications between the user and the platform
• Passwords stored using cryptographic hashing (bcrypt), meaning not even 365ggbet's own team can view your password
• Role-based access control for internal staff, with access audit logs
• Two-factor authentication (2FA) available for users who want to add an extra layer of security to their account
• Continuous security monitoring with intrusion and anomaly detection systems
• Encrypted backups on geographically distributed servers with restricted access
• Regular security testing, including penetration testing carried out by independent specialists

9 Your Rights as a Data Subject (LGPD)

The General Data Protection Law (LGPD – Lei 13.709/2018) grants you the following rights regarding your personal data processed by 365ggbet:

• Confirmation and access: know whether we process your data and access the information we hold about you
• Correction: request the correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion: request the proper handling of data that is unnecessary or processed in violation of the LGPD
• Portability: receive your data in a structured format for transfer to another controller
• Erasure: request deletion of data processed on the basis of consent
• Sharing information: find out which entities your data has been or may be shared with
• Consent withdrawal: withdraw consent previously given for processing based on this legal basis
• Objection: object to processing carried out on the basis of legitimate interest that is disproportionate to your rights
• Review of automated decisions: request human review of decisions made solely on the basis of automated processing

To exercise any of these rights, contact the 365ggbet DPO by email at contato@365ggbet.best or via live chat. The response deadline is up to 15 business days. If you are not satisfied with our response, you have the right to file a complaint directly with the National Data Protection Authority (ANPD).

10 Minors

365ggbet is a platform strictly intended for users aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a child or teenager has created an account on 365ggbet, please contact our support team immediately. Any account identified as belonging to a minor is closed immediately and the collected data is deleted, unless a legal retention obligation exists or reporting to the relevant authorities is required.

11 International Data Transfers

Some of 365ggbet's service providers — such as game developers (PG Soft, Evolution Gaming, NetEnt, Microgaming) and IT infrastructure partners — may have servers located outside Brazil. When your data is transferred internationally, 365ggbet ensures that such transfers comply with the LGPD requirements, which include an adequate level of protection in the destination country or the adoption of specific contractual clauses guaranteeing the same level of protection provided under Brazilian law.

Under no circumstances are complete identification details such as CPF and personal documents shared with international game providers. What is shared with these partners is an anonymized session identifier solely for the purpose of recording results.

12 Changes to this Privacy Policy

365ggbet may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or the services offered. When material changes are made, you will be notified by email and/or via a notice on the platform at least 7 days before the new terms take effect.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy. We recommend reviewing this document periodically. The date of the last update is always displayed at the top of this page.

13 Data Protection Officer (DPO) & Contact

365ggbet has appointed a Data Protection Officer (DPO) responsible for handling data subject requests, providing guidance on privacy rights, and ensuring LGPD compliance across the platform.